Try switching off your HTC 10 by holding the Power button down and choosing Power off. You should also turn the router off and back on again. Pull down the notification shade and tap and hold on Thus it will fix the can’t factory reset windows 10 problem. 4. Disable the REAgentC.exe. Press Windows then type cmd and open the resut as an administrator by clicking that option under the result on the right side. Type or paste the following command and press Enter to disable this Windows tool: Reagentc /disable. For the most part US carriers don’t care much about modded software on the devices in regards to warranty but HTC does. However just because the person in the device exchange center doesn’t check for root, doesn’t mean someone won’t flag your phone when repairing it. So why take the chance, it only takes a few minutes to return to 100% 1QDZco.